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Right to Information ACTRight to Information ACT

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Background

The Government of India has enacted the Right to Information Act, 2005 which has come into effect from October 13, 2005. Under this Act, citizens of India have access to information under the control of public authorities with the objective of promoting transparency and accountability in these organisations. The Act, under Section 4, requires certain proactive disclosure of information. It also, in terms of Sections 8 and 9, provides for certain categories of information to be exempt from disclosure. The Act also provides, in terms of Section 5, for appointment of Public Information Officers and Assistant Public Information Officers to address requests for information.

Exim Bank's obligations under the Act

Exim Bank of India, as a public authority as defined in the Right to Information Act, 2005, is compliant with the Act. Citizens of India may apply for information under the provisions of the Act by communicating the same to the Central Public Information Officer of the Bank or any of the Assistant Public Information Officers of the Bank as detailed below.

Annual Returns to CIC

Quarterly Returns to CIC

Public Information Officers in Exim Bank of India

Assistant Public Information Officers

  • Ms. Hirva Mamtora

    Regional Head
    Gujarat, Daman & Diu, Dadra & Nagar Haveli

    Export-Import Bank of India, Sakar II, Floor 1, Next to Ellisbridge Shopping Centre, Ellisbridge P.O., Ahmedabad 380 006

    +91 79 26576843

    +91 79 26578271

  • MS. YOGITA HATANGADI

    Regional Head
    Karnataka & Kerala

    Export-Import Bank of India, Ramanashree Arcade, Floor 4, 18, M.G.Road , Bangalore 560 001

    +91 80 25585755

    +91 80 25589107

  • SHRI VIRENDRA PAL SINGH MONGIA

    Regional Head
    Chandigarh, Haryana, Himachal Pradesh, Jammu & Kashmir, Punjab, Ladakh

    Export-Import Bank of India , C-213, 2nd floor, Elante Offices, Industrial Area Phase-1, Chandigarh 160 002

    +91 172 2641910 / 12 / 39 / 49

    +91 172 2641915

  • Ms. A Suganthi

    Regional Head
    Tamil Nadu, Kerala, Puducherry, Andaman & Nicobar, Lakshadweep

    Export-Import Bank of India, Overseas Towers, Floor 4 & 5, 756-L, Anna Salai (Opp. TVS), Chennai 600 002

    +91 44 28522830 / 31

    +91 44 28522832

  • Shri Amit Raj

    Regional Head
    Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, Tripura

    Export-Import Bank of India, NEDFI House, 4th Floor, Dispur, G.S.Road, Guwahati 781 006.

    +91 361 6013053

    +91 361 2232601

  • Ms. Poornima Busi

    Regional Head
    Andhra Pradesh, Telangana, Odisha

    Export-Import Bank of India , Golden Edifice, Floor 2 6-3-639/640, Khairatabad Circle, Hyderabad 500 004

    +91 40 23379060

    +91 40 23317843

  • SHRI. ANIRUDHA BAROOA

    Regional Head
    Bengal, Jharkhand, Bihar, Chhattisgarh

    Export-Import Bank of India, Vanijya Bhavan, 4th floor, 1/1 Wood Street, Kolkata 700 016

    +91 33 22891726

    +91 33 22891727

  • MS. APARNA KULKARNI

    Regional Head
    Mumbai, Madhya Pradesh

    8th Floor, Maker Chamber IV, Nariman Point, Mumbai 400 021

    +91 22 22861300

    +91 22 22182572

  • SHRI. AJAY RANA

    Regional Head
    Uttar Pradesh, Uttarakhand, Delhi, Rajasthan

    Export-Import Bank of India, Office Block, Tower 1, 7th Floor, Adjacent Ring Road, Kidwai Nagar (East) New Delhi 110023

    +91 11 61242600 / 24607700

    +91 11 20815029

  • MS. CHITRA RASTE

    Regional Head
    Maharashtra, Goa, Madhya Pradesh

    Export-Import Bank of India, No.402 & 402(B) 4th floor Signature Building, Bhamburda, Bhandarkar Rd, Shivajinagar, Pune, Maharashtra 411004

    +91 20 26458856

    +91 20 25648846

Central Public Information Officer (CPIO)

  • SHRI UDAY SHINDE

    General Manager
    Export-Import Bank of India

    Centre One Building, 21st floor, World Trade Centre Complex, Cuffe Parade, Mumbai 400 005

    +91 22 22172701

    +91 22 22181134

First Appellate Authority (FAA)

  • Ms. Manjiri Bhalerao

    Chief General Manager
    Export-Import Bank of India

    Centre One Building, Floor 21, World Trade Centre Complex, Cuffe Parade, Mumbai 400 005

    +91 22 22172612

    +91 22 22189894

Transparency Officer (TO)

  • SHRI GAURAV BHANDARI

    Chief General Manager
    Export-Import Bank of India

    Centre One Building, 21st floor, World Trade Centre Complex, Cuffe Parade, Mumbai 400 005

    +91 22 22172829

    +91 22 22181134

  • Nodal Officer

    SHRI G MADHESHWARAN

    Deputy General Manager
    Export-Import Bank of India

    Centre One Building, Floor 21, World Trade Centre Complex, Cuffe Parade, Mumbai 400 005

    +91 22 22172365

    +91 22 22181134

Information in terms of Section 4(1)(b) of the Right to Information Act

  • Section

    Provision

    Particulars as applicable to Exim Bank of India

  • Section

    4.(1)(b)(i)

    Provision

    The particulars of its organisation, functions and duties

    Particulars as applicable to Exim Bank of India

    Head Office - Mumbai
    Export-Import Bank of India Floor 21, Centre One Building, World Trade Centre, Cuffe Parade, Mumbai, Maharashtra 400005

    Duties of the Officers and Employee of the Bank is governed by Export-Import Bank of India General Regulations, 1982

    The operations of the Bank are governed by a Board of Directors. The Board of Directors consists of a chairman, a managing director, two deputy managing directors; one director each nominated by the Reserve Bank of India; IDBI Bank Ltd. and ECGC Ltd.; and not more than 12 directors nominated by the Central Government of, whom 5 directors are Central Government officials; not more than 3 directors are from commercial banks; and up to 4 directors are professionals with experience in export / import or financing

  • Section

    4. (1) (b)(ii)

    Provision

    Power and duties of the officers and employees

    Particulars as applicable to Exim Bank of India

    In terms of the Export-Import Bank of India Act, the general superintendence, direction and management of the affairs and business of the Exim Bank shall vest in the Board of Directors. Officers of the Bank may exercise certain functional powers of sanction and disbursement, expenditure etc. as per the Board approved delegation of such powers. The concerned sanctioning authority takes decision to sanction a loan or otherwise on merits of each proposal.

    Duties of the Officers and Employee of the Bank is governed by Export-Import Bank Officers’ Service Regulation 1982.

  • Section

    4. (1) (b)(iii)

    Provision

    Procedure followed in decision making process

    Particulars as applicable to Exim Bank of India

    List of policies are enclosed for decision making. Link is as below:

    Board of Directors

    Important policies, Exim Bank Act, Service Regulation etc. can be accessed through below link:

    Time limit for taking a decisions is as prescribed in the above stated policies beside other available on staff portal.

    The channel of supervision and accountability follows the organizational chart (link to chart). Every officer is accountable for the duties assigned by higher authorities from time to time. Link can be accessed as below:

  • Section

    4. (1) (b)(iv)

    Provision

    Norms for discharge of functions

    Particulars as applicable to Exim Bank of India

    All programmes of funded and non-funded assistance offered by the Bank are as approved by the Board of Directors. Details of such funded and non-funded assistance offered by the Bank may be viewed at the following pages on the website

    Grievance redressal mechanism can be access though below link:

    Name of grievance redressal officers can be accessed through below link: In addition to above, complaint if not resolved can be raise data CPGRAM portal. Portal can be accessed from below link: A complaint be lodged at their complaint on CPGRAM portal. Ink can be accessed below:

  • Section

    4. (1) (b)(v)

    Provision

    Rules, regulations, instructions manual and records for discharging functions

    Particulars as applicable to Exim Bank of India

    Various Standard Operating Policies and Procedures have been issued with the approval of the Board of Directors. These are used by the employees for discharging various functions.

    Export-Import Bank of India: Service Regulations 1982, Export-Import Bank of India: General Regulations 2020, Export-Import Bank of India: Pension Regulations 2000 are available on bank official website and can be accessed through below link:

    Apart from the above the manuals, circulars and policies of the Bank used by the officers/employees for discharging various functions are available at Bank’s staff portal. These are meant for Bank’s internal circulation.

    Transfer policy can be accessed through the below link:

    Transfer orders are internal and are available at Bank’s staff portal.

  • Section

    4. (1) (b)(vi)

    Provision

    Categories of documents held by the authority under its control

    Particulars as applicable to Exim Bank of India

    Documents held by the Bank include operational files, correspondence, circulars, internal policy statements, administrative instructions, records, personnel files, interdepartmental correspondence, publications brought out by the Bank, agenda, minutes, etc., of the meetings of the Board and various committees, records relating to the establishment and properties held by the Bank, financial accounting records etc.

  • Section

    4. (1) (b)(viii)

    Provision

    Boards, Councils, Committees and other Bodies constituted as part of the Public Authority

    Particulars as applicable to Exim Bank of India

    In the interpretation and implementation of policy, the Bank is guided by its Board of Directors comprising members nominated in terms of the Exim Bank Act. Composition of the Board is at

    The Bank closely interacts and interfaces with the financial and exporting community in India, including commercial banks, export promotion bodies, industry associations, chambers of commerce etc. The Bank has the following sub-committees of the Board

    • Management Committee
    • Audit Committee
    • Other committees as may be constituted from time to time

    The Bank also draws upon the guidance of external experts through specialised advisory boards / committees. In addition, the Bank has several internal committees constituted from time to time to address specific business and other issues.

    Meetings of these committees are open to the members of these committees. The Bank's programmes and results, arising from the deliberations of these committees are brought out in the form of publications (e.g. Annual Report, Occasional Papers, brochures) which are made available to the public.

  • Section

    4. (1) (b)(ix)

    Provision

    Directory of officers and employees

    Particulars as applicable to Exim Bank of India

    List of the Senior Management of the Bank is available at http://eximbankindia.in/management. Any person interested in seeking information about other officers or employees of the Bank may approach the Public Information Officer.

  • Section

    4. (1) (b)(x)

    Provision

    Monthly Remuneration received by officers & employees including system of compensation

    Particulars as applicable to Exim Bank of India

    The compensation package for officers of the Bank are as approved by the Board of Directors and are in line with industry benchmarks. Officers are categorised into 7 grades from I to VII (where VII is the highest) and the remuneration is linked to the grade of the officer.

    Statutory Benefits:
    Pension, Gratuity, Provident Fund (PF), Maternity Leave of 06 month: Female employees receive paid leave during pregnancy and childbirth, Paternity Leave of 15 days during 06 months from the date of birth of child, Privilege Leave, Sick Leave etc. as prescribed in Export-Import Bank of India: Service Regulation 1982.

    Additional perks provided by employers:
    Health Insurance, Life Insurance: Travelling Allowance, LTC, Transfer travelling allowances, Privilege Leave / Sick Leave, other allowance such as Fuel, telephone, Newspaper, entertainment, book etc. is also paid to officers on monthly/quarterly/yearly basis.

  • Section

    4. (1) (b)(xi)

    Provision

    Budget allocated to each agency including all plans, proposed expenditure and reports on disbursements made etc.

    Particulars as applicable to Exim Bank of India

    Export-Import Bank of India is an all India financial institution engaged in financing, facilitating and promoting India’s international trade. Exim Bank does not have retail banking functions and does not finance individuals.

    There are no plans and budgets for expenditure of public money and disbursements and the provision is not applicable to Export-Import Bank of India.

    However, The Bank sets in place business budgets as well as revenue and capital expenditure budgets for the organisation as a whole at the commencement of each financial year. These budgets are framed with the approval of the Board of Directors which also reviews periodic reports on the achievement of the same.

    Annual report can be accessed through below link:

  • Section

    4. (1) (b)(xii)

    Provision

    Manner of execution of subsidy programme

    Particulars as applicable to Exim Bank of India

    Not applicable as the Bank does not offer any subsidy programme.

    Not applicable to the Bank

  • Section

    4. (1) (b)(xiii)

    Provision

    Particulars of recipients of concessions, permits of authorizations granted by the public authority Sec.

    Particulars as applicable to Exim Bank of India

    Not applicable as the Bank does not extend any concessions, permits or authorisations on its own account to any party.

  • Section

    4. (1) (b)(xiv)

    Provision

    Information available in electronic form

    Particulars as applicable to Exim Bank of India

  • Section

    4. (1) (b)(xv)

    Provision

    Particulars of facilities available to citizen for obtaining information

    Particulars as applicable to Exim Bank of India

    Name of CPIO – Shri Uday Shinde
    Contact details – 022 22172701

  • Section

    4. (1) (b)(xvi)

    Provision

    Name, designation and other particulars of public information officers

    Particulars as applicable to Exim Bank of India

    Information can be accessed from the below link:

  • Section

    4. (1) (b)(xvii)

    Provision

    CAG & PAC paras

    Particulars as applicable to Exim Bank of India

    In terms of the Export-Import Bank of India Act 1981 Chapter VII, General Fund Accounts and Audit, 24 (6) , the Central Government may at any time, appoint the CAG to examine and report upon the accounts of the Bank. CAG paras and action taken reports (if any) would be accordingly disclosed on the Bank’s website.

  • Section

    4. (1) (b)(xvii)

    Provision

    Language in which Information Manual / Handbook Available

    Particulars as applicable to Exim Bank of India

  • Section

    4. (1) (b)(xvii)

    Provision

    Such other information as may be prescribed under section

    Particulars as applicable to Exim Bank of India

    Grievance redressal mechanism can be access though below link:

    Name of grievance redressal officers can be accessed through below link: Details are under Suo Moto Disclosure and can beaccessed through below link:

    AMC Contracts to be given ?

  • Section

    4. (1) (b)(xvii)

    Provision

    Receipt & Disposal of RTI applications & appeals

    Particulars as applicable to Exim Bank of India

    Details are under Suo Moto Disclosure and can be accessed through below link:

  • Section

    4. (1) (b)(xvii)

    Provision

    Such other information as may be prescribed

    Particulars as applicable to Exim Bank of India

    Members of committee:

    • Ms. Manjiri Bhalerao, FAA & Chief General Manager
    • Shri Gaurav Bhandari, Transparency Officer & Chief General Manager
    • Shri Uday Shinde, CPIO & General Manager

  • Section

    4. (1) (b)(xvii)

    Provision

    Item / information disclosed so that public have minimum resort to use of RTI Act to obtain information

    Particulars as applicable to Exim Bank of India

    Exim Bank’s website is secured with SSL/HTTPS certification which is more secured and vulnerable assessment and penetration testing (VAPT) and ia also audited periodically.

    Exim Bank’s website is secured with SSL/HTTPS certification which is more secured and vulnerable assessment and penetration testing (VAPT) and ia also audited periodically.

  • Section

     

    Provision

    Particulars for any arrangement for consultation with or representation by the members of the public in relation to the formulation of policy or implementation there of Sec. 4(1)(b)(xvii)

    Particulars as applicable to Exim Bank of India

    Not applicable

  • Section

    4. (1) (b)

    Provision

    Whether information manual/ handbook available free of cost or not

    Particulars as applicable to Exim Bank of India

    A huge quantity of Information /materials is available on the Bank’s websites: https://www.eximbankindia.in for citizens free of cost.

  • Section

    4. (1) (b)

    Provision

    Form of accessibility of information manual/ handbook

    Particulars as applicable to Exim Bank of India

  • Section

    4. (1) (d)

    Provision

    Replies to questions asked in the parliament

    Particulars as applicable to Exim Bank of India

    Replies given to the concerned ministries.

  • Section

    4. (1) (l)

    Provision

    Are the details of policies / decisions, which affect public, informed to them?

    Particulars as applicable to Exim Bank of India

    Not applicable

  • Section

    4. (2)

    Provision

    No. Of employees against whom Disciplinary action has been proposed/ taken

    Provision

    Nil

  • Section

    4. (3)

    Provision

    Dissemination of information widely and in such form and manner which is easily accessible to the public

    Provision

  • Section

    26

    Provision

    Programmes to advance understanding of RTI

    Particulars as applicable to Exim Bank of India

    Export-Import Bank of India place its officers for RTI training from Time to Time, for proper understanding of RTI act. Any updates in RTI Act is implemented regularly from time to time.

  • Section

    F No. 1/6/2011- IR dt. 15.4.2013

    Provision

    Transfer policy and transfer orders

    Particulars as applicable to Exim Bank of India

    Transfer policy can be accessed through the below link:

    Transfer orders are internal and are available at Bank’s staff portal

  • Section

    F. No. 1/8/2012- IR dt. 11.9.2012

    Provision

    Foreign and domestic tours

    Particulars as applicable to Exim Bank of India

    However, The Bank sets in place business budgets as well as revenue and capital expenditure budgets for the organisation as a whole at the commencement of each financial year. These budgets are framed with the approval of the Board of Directors which also reviews periodic reports on the achievement of the same.

    Deails aof foreign travel by whole time direcrtors is mentioned under SUO Moto Disclosure.

    Details can be accessed through below link:

  • Section

     

    Provision

    Discretionary and non- discretionary

    Particulars as applicable to Exim Bank of India

    Not applicable to the Bank

How To Request Information Under The Right To Information Act

Indian citizens who wish to obtain information regarding Exim Bank in terms of the Right to Information Act, can approach the Central Public Information Officer of the Bank or any of the Assistant Public Information Officers of the Bank. The information would be provided based on an application (by mail, facsimile or e-mail) specifying the desired information, accompanied by the prescribed fees for the purpose, as indicated under the Act. The request should include appropriate contact details (postal address, telephone number, fax number, email address) so that the applicant can be contacted for clarifications on the information requested, if any.

The fees prescribed by Government of India for the purpose of seeking information in terms of the Right to Information (Regulation of Fee and Cost) Rules, 2005, are as under:

Application Fee: Rs. 10/- per application

For providing information:

  • Rs. 2/- for each page (in A4 size paper) created or copied

  • Actual charge or cost price of a copy in larger size paper

  • Actual cost or price for samples or models; and

  • For inspection of records, no fee for the first hour; and a fee of Rs. 5/- for each subsequent hour (or fraction thereof).

  • For information provided in diskette or floppy: Rs 50/- for diskette or floppy

  • For information in printed form, at the price fixed for such publication or Rs. 2/- per page of photocopy for extracts from the publication.

The amount may be tendered at the concerned Regional Office or Head Office of Exim Bank in the form of cash or by Demand Draft or bankers' cheque or Indian Postal Order drawn in favour of Export - Import Bank of India. However, citizens who are within the "below poverty line category" and attach suitable certification to this effect, are exempted from paying any of the above fees.

Suo-Moto Disclosure

Transfer & Job Rotation Policy

MD's Travel Report


DMD's Travel Report

RTI Application/Appeal Responses

(i) RTI Application Response:

Sr. No. Applicant Name Response
1 Adv Bhagwan Singh View
2 Ms Sona Devi View
3 Shri Ashwani Kumar View
4 Shri Kallapali Sandeep View
5 Shri Manmath View
6 Shri Nagamuthuvel M View
7 Shri Naman Gokhroo View
8 Shri Nishu Singh View
9 Shri Prasanth Kumar Chappa View
10 Shri Shivang Mishra View
11 Shri Shubham Kumar View
12 Shri Vipin Verma View
13 Shri Yogesh Sharma View


(ii) RTI Appeal Response:

Sr. No. Applicant Name Response
1 Shri Lokesh Gupta View
2 Shri Mukund Dhembare View
3 Shri Parth Jaimini View
4 Shri Rahul Gupta View
5 Shri Sujit Kumbhare View
6 Shri Thulsidhar View
7 Shri Vivek Sharma View

Grievance Redressal

Bank’s Business Hours/Timings

  • THE BANK’S BUSINESS HOURS/TIMINGS

    Days Time
    Monday to Friday 9:45 AM - 6:00 PM

Third-Party Audit

  • THIRD-PARTY AUDIT OF VOLUNTARY DISCLOSURES

    Period Date of Audit Report
    FY 2021-22 November 15, 2022
    FY 2022-23 August 25, 2023

Parliamentary Questions

  • NUMBER OF PARLIAMENTARY QUESTIONS

    Period Received Responded
    FY 2022-23 63 63
    *FY 2023-24 32 32
    * updated as on January 15, 2024.
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